Live Chat Support in Shared Hosting
As we acknowledge the fact that many problems are usually resolved when you speak to a live person, we provide a live chat service for all of our potential and current customers. Our chat is online every day and our customer care representatives will assist you with a wide range of questions and issues. In case you are not our customer yet, you can learn more about our shared hosting plans and the website hosting environment in general so as to be certain that your web sites will operate efficiently on our servers. In case you already have an account and you have some questions or you encounter any kind of troubles with any of our services, you'll be able to get in touch with us through the live chat and we can provide the required info or help you troubleshoot the problem. You will have to open a support ticket for certain problems which need more time or the assistance of a system administrator, still for a lot of common issues you will receive help on the spot.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we offer is available every single day, even on weekends and holidays. It is the most effective way to learn more details about our semi-dedicated servers if you do not have an account yet or to have some problem resolved in case you are a client and our customer care representatives will assist you in real time no matter what time of the day you join the chat. If you're unsure which package is more appropriate for your sites, in case you need a piece of advice whether you should acquire a certain upgrade and how to order it or if you experience problems setting up an email account on your computer system, you'll be able to get in touch with us and we'll provide you with the needed details in a timely manner. The live chat is available even after our phone lines go off for the day, so if you have an account with us, you can be certain that you will always benefit from prompt help with any kind of question or trouble that shows up.