Assistance Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Answer Warranty

  • Our tech assistance crew is working 24/7 to handle every one of your help questions. Each ticket you send to us will be taken care of within up to sixty minutes. If your issue demands the assistance of an administrator, we are going to send the ticket to the technician in charge and will notify you that the situation is being resolved.

  • Top quality support service

  • Professional Tech Assistance Service

  • Our customer support Dept will be working for you 24x7x365 to to handle all help inquiry tickets that you send to us. We offer tech support for all software that are installed in advance on your hosting server. These include our in–house designed Hosting Control Panel, the preferred Operating System and the server admin panel (with regards to the VPS type).

  • Intuitive help center

  • A Descriptive Help Section

  • In the Hosting Control Panel that is available free of charge along with your virtual server, you will find an instructional Help zone, which incorporates everything you need to know about maintaining your web pages and software packages. We have introduced a wide range of how–to reports and video tutorials that present the standard website managing duties in an understandable form.