Customer Support Channels
A 1–hour Response Guarantee
Providing superior quality support on time is our high priority, so we backup each shared hosting plan with a one hour ticket answer warranty. As soon as you post a ticket or drop an e–mail, our user help and support staff will try all they possible can to offer the most satisfactory resolution for your issue and to offer you guidance promptly.
A Top–quality Support Service
Our help support service is supplied by a group of certified techs who’re prepared to reply to your issue in a timely manner. It is easy to make contact with the tech support team staff by launching a help support ticket from your Hosting Control Panel or by submitting us an e–mail. On business days, you may as well contact us on the telephone or take advantage of the live chatting option.
An Intuitive Help Section
If you require support while performing tasks within the Control Panel, you are able to always click the Help control key and locate your question in the variety of articles that will pop up. We have as well turned a number of the articles and reviews into movies. The listing of instructional videos will show up if you select the Videos button located in each section.