1 hour ticket response
Fast assistance is our highest duty and this is why we have a team of professional customer service technicians who are prepared to provide a fast solution to any question that you may possibly have. Simply send your trouble ticket from your Hosting Control Panel and we will respond within 1 hour at the latest. Actually, we work hard and aim for a twenty–minute tech support ticket response time.
A Topflight Tech Support Service
Each member of our customer service staff has many years of experience in the shared hosting realm and the vast majority of them have been with us for at least 5 years. They are all ready to reply to all your inquiries in the most competent way possible.
An Easy–to–Browse Help Section
Built into the Hosting Control Panel is an easy–to–navigate Help Center, which offers various sources of information. You can browse through a frequently updated knowledgebase offering web hosting account administration articles and site administration articles, check our instructional video tutorials or take a gaze at the F.A.Q. section.